Archive for April, 2008

What’s Up With Dr. Ron?

It has been since January when I last posted on this topic and I am astounded that so many readers have emailed me to find out what the heck I’m up to. Thanks for your interest. This update you will discover that what I have been about is my family and friends, which […]

Clients Extraordinaire

I look for opportunities to recognize and spotlight my clients for the unique things they do; participate in; offer; win; or get accolades.
This post is about two of my remarkable clients: Dr. Ron Stanich and Dr. Chris Ruszkowski.

Dr. Ron is the only Master Certified Dental Coach (MCC) on the planet. He has […]

Learn to Market Your Practice by Getting Out of the Office

Early in my dental career, I decided that the best way to learn was to mimic brilliance and as such would take my team on one-day excursions to other dental offices so we could emulate their success and shorten our learning curve.  It was wildly successful.  In large part because we “got out of ourselves”; […]

The Tax Man Cometh–Some Comic Relief from Coach Ron

For those of us who have not filed for a tax extension, the gureling tax season is rapidly coming to a close tomorrow, April 15th.  My clients tell me this time of the year adds a LOT of stress to their already “robust” lives.  Some of you may have been scrambling to complete your tax […]

Another Way to Recognize Staff–The RED Chair Approach

You’re going to love this post as I am asking you to PARTICIPATE.  I have a client who is soooooooooo frustrated with his staff because they continually “test” him and his patience (his words).  According to him, they just are not following the “rules” and need  to be disciplined.  When I explained to him the […]

STAR Program to Encourage Great Teams

The number one upset I hear from dental teams (all over the country) is the following:  “the doctor does not value; appreciate; nor recognize me for what I do and bring to the practice.”  For some doctors they tell me it is nothing but ”whining”; for another doctor it is “simply the “stuff “you have to hear every […]

How to Reduce Past Due Recare Visits

One of my clients, Dr. Hud Heidorf (winner of the Dr. Pete Dawson Passion for Dentistry Award) and his team have a novel way to invigorate their patients who become past-due for their dental recare visits.  His Business Coordinator, Pam, describes the simple process as follows:
“We identify, via a computer search, those patients who are 3 months […]

What’s Your Plan to Market in this Economy?

One of my clients asked me this question on one of our calls:  “What should I be doing to market my practice during these challenging economic times?”  As I pondered this thought I think about 269 different ideas flew into my consciousness all at one time.  This can be answered from many different perspectives.  Marketing experts, […]