Archive for October, 2006

Dr. Ron’s BLOG Challenge

My client called late in the day explaining how irritated he was with his hygienist. She had just spent from 4:30 pm to nearly 7 pm (two and a half hours) doing two simple cleanings, taking a set of bitwings and a panorex, with no concept of overhead or productivity and what it cost […]

Dr. Ron’s BLOG Challenge

This week one of my clients called very upset as his collections have routinely been well below 90% for the past 6 months.  As you can imagine, money in the practice is now tight; staff want raises and he feels broke; his wife is concerned because their standard of living is threatened; and he wasn’t […]

Dr. Ron’s Six Top Tips to Retaining Team Members

How to be an Employer of Choice
Six Top Tips to Retaining Team Members
(Series 1)
by
Ronald F. Arndt, DDS, MBA, MAGD
Finding quality team members for a dental practice is a challenge. Retaining the “right” talent requires skill and diplomacy. Clients tell me that one of the main issues facing small business today is finding and […]

Dr. Ron’s BLOG Challenge

This week I had one of my clients call with an “emergency” situation.  He was frantic; angry; and on the warpath.  He insisted that “it was IMPOSSIBLE to find good help these days.”  He then went on to explain thas his Office Manager (what a misnomer…Coach’s comment) was not doing her job; failed to follow […]

Dr. Ron’s BLOG Challenge

One of my clients took his coach’s recommendation to “survey” his staff about how they felt the office was operating.  They were invited to reply ananomously ranking their satisfaction on a scale of 1 to 10 with ten being wonderful and one being horrible.  The replies came back less that what the doctor had hoped […]

Dr. Ron’s Dental BLOG

What kind of advise would you pass onto my dental friend with his attitude of “those women should feel fortunate to have a job?”  I will pass this information off to my Dr. Upset.
Dr. Ron, THE DENTAL COACH

Dr. Ron is the only Master Certified Dental Coach (MCC) on the planet. He has blended 20 […]

Dr. Ron’s Blog Challenge

I’M LOOKING FOR YOUR COMMENTS:  This week I had one of my clients call with a disturbing situation.  His staff person informed him that she loves working for him (over two years); she thinks he is a wonderful guy and takes extraordinary care of their patients; and she feels he does beautiful dentistry…..however, she told […]