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Failed Dental Appointments…an interesting perspective

I was visiting with a friend and was explaining to him about one of the biggest “beefs” that dentist gripe about…Failed Appointments and Short Notice Cancellations.  Some doctors are oblivious to the impact on their practice……..others become outraged at the opportunity cost to the practice.  So here is what my friend had to say….

“It seems to me that appointments are broken because patients don’t really appreciate the work the dentist is doing for them. Sounds to me like the dentists need to work harder to market and get patients who appreciate them instead of chasing around after prophy patients on insurance. As you certainly know (judging by your sales efforts) sales is at the the heart of every successful business. They should realize the basic cause of the problem instead of looking for fixes.”

“They should realize the basic cause of the problem….instead of looking for fixes”….what say you about this idea?

Dr. Ron, THE DENTAL COACH

Dr. Ron is the only Master Certified Dental Coach (MCC) on the planet. He has blended 20 years of clinical dental practice with executive roles in financial planning and investment management along his graduate business training to provide his clients with the tools, support, and accountability to accomplish more. About Dr. Ron, "I count you as one of life’s best finds", says Dr. Gary Imm of Reisterstown, Maryland. He has authored many articles; manuals; ThinBooks ^tm; TeleClasses and if you visit http://www.drarndt.com you can receive one of his FREE reports, "9 Painful Mistakes Dentists Make in the Hiring Process"

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