| EMail This Post

Dr. Ron’s BLOG Challenge

I believe one of the largest causes of employee problems in dental offices is the Dentist! Fact or Fiction? What is your view? Now is your time to sound off.

Dr. Ron, THE DENTAL COACH

Dr. Ron is the only Master Certified Dental Coach (MCC) on the planet. He has blended 20 years of clinical dental practice with executive roles in financial planning and investment management along his graduate business training to provide his clients with the tools, support, and accountability to accomplish more. About Dr. Ron, "I count you as one of life’s best finds", says Dr. Gary Imm of Reisterstown, Maryland. He has authored many articles; manuals; ThinBooks ^tm; TeleClasses and if you visit http://www.drarndt.com you can receive one of his FREE reports, "9 Painful Mistakes Dentists Make in the Hiring Process"

If you enjoyed this post: subscribe to "Dr. Ron's TidBits" newsletter

6 Responses to “Dr. Ron’s BLOG Challenge”

1. Linda Zdanowicz Says:
   September 4th, 2006 at 5:11 pm

   I say fact! It all comes down from what the dentist allows to happen or what he causes himself. If he overlooks one employee slacking off, the rest will resent it. If he favors one over the others, the same result. If the dentist is harder on one than the others, she will resent the others and more problems occur.
   Linda

2. Gene Henderson Says:
   September 6th, 2006 at 10:05 am

   Yes. Fact. Part of these problems may be unavoidable but part of them may be avoidable and may simply be the result or inappropriate behavior by the dentist. If the dentist/boss/employer uses foul language he legitimizes as well as sets the tone for the use of foul language. If he gossips about patients he legitimizes the behavior. Most dentists have to learn to curb their personality in the dental office to a personality which is most appropriate and effective to acheiving the office goals. The boss sets the tone and the tone is the backbone of the productive work environment. A productive environment works to resolve problems and to produce a successful attitude. A boss who creates problems undermines the office and eventually all who work there. By bringing problems to the office, the boss is fodder for the one in five staff members who may fall into the so-called trouble maker category. The boss is supporting the behavior of the emloyees he should be culling from the office. Essentially this may turn the neutral and loyal employees into troublemakers with bad attitudes. A good dentist employer is not afraid to play the hand he is dealt nor is he unwilling to discard to improve his hand. We will be lucky if we can have one ace employee besides ourselves. Therefore we need to get the most out of what we have to realize our vision of a happy productive office. Our own actions and values are the essence of our leadership not our desire to fulfill our ego with production records.

3. Dr. Ron, THE DENTAL COACH Says:
   September 19th, 2006 at 9:59 am

   Dr. Gene……what a treat to hear your comments. I enjoy your visit to my site. I very much support your idea of getting the most out of our team…yet we as the doctor/CEO must take the lead as “they are watching” and we all know how our parents have told us to “lead by example.” I welcome more of your wisdom to my Blog.
   Dr. Ron, THE DENTAL COACH

4. Dr. Ron, THE DENTAL COACH Says:
   September 19th, 2006 at 10:05 am

   Linda, based on your experience in the dental office, what are some ways that doctors can avoid the “Ostrich phenomenon” where he/she ignores what’s really going on in the office?
   Dr. Ron, THE DENTAL COACH

5. Tracy Says:
   October 14th, 2006 at 8:22 pm

   I have worked in three dental offices which have been led by 3 different leadership styles. I have not experienced that employee problems have come from the doctor, although the morale and attitudes do stem from the doctor’s behavior.

   The doctor needs to communicate with the team his expectations, his vision, and goals for his practice. Then the the docotor needs to be the example and set the standards of the office. Then employees know what to expect and how to act in the work environment.

6. Fred Hecht Says:
   May 30th, 2007 at 6:56 pm

   So easy to make the dentist the scapegoat Fred S. Hecht

Feedback